House logistics · 03

Shipping & returns.

How the house moves your order — from the atelier bench to your doorstep, insured and dressed in numbered packaging.

Insured every mile

Every parcel is fully insured for its declared value from the atelier door to your hand.

House packaging

Numbered dust bags, embossed cards and recycled outer sleeves designed to travel and to keep.

14-day returns

Unworn ready-to-wear may be returned within 14 days of delivery for a full refund or exchange.

Authenticated on arrival

Every marketplace piece ships with a QR-linked provenance record, verifiable on our platform.

Rates & windows

Delivery around the world.

Cut-off · 15:00 WAT · Mon – Fri

Zone	Window	From	Notes
Lagos & Abuja	Same-day / next-day	Complimentary above ₦150,000	Courier: house rider · signature required
Nigeria (Nationwide)	2 – 4 business days	From ₦4,500	DHL Express Domestic · tracked
West Africa	4 – 7 business days	From $45	DHL Express · duties calculated at checkout
EU & UK	5 – 9 business days	From $65	DDP available · full duty prepayment
North America	6 – 10 business days	From $75	FedEx International Priority
Rest of world	7 – 14 business days	From $95	Insured · signature on delivery

Returns

· Ready-to-wear and accessories: 14 days from delivery for refund or exchange.
· All original tags, dust bags and provenance cards must be intact.
· Made-to-measure, bespoke tailoring and auction lots are final sale.
· Return shipping is complimentary within Nigeria. International returns are billed at cost.
· Refunds are issued to the original payment method within 7 business days of receipt.

Duties & taxes

· Orders shipping within Nigeria include VAT.
· International orders default to DAP — duties billed to the recipient on arrival.
· DDP (Delivered Duty Paid) is available at checkout for EU, UK and North America.
· If an order is refused at customs, the recipient is responsible for return-shipping costs.